Beyond the Ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. 

Start with an Assessment

 

  • Virtual or on-site initial assessment
  • Comprehensive gap analysis
  • Internal RN readiness assessment
  • Staff interviews and capability evaluation
  • Operational review and observation
  • Document and policy audit
  • Written assessment report with findings and recommendations
  • Consultation meeting to review results
  • Customized package recommendations

 

Core Fractional DOC Support Packages (Optional)

  • Daily 30-minute check-ins with internal RN
  • Bi-weekly to multiple weekly coaching sessions
  • Email and text support
  • Annual comprehensive program review
  • Annual comprehensive policy review
  • Ministry inspection support
  • Policy review and updates
  • Program development guidance and support
  • Quality indicator review and analysis
  • Clinical program reviews
  • Leadership team meeting participation
  • After-hours emergency consultation
  • Nursing manager mentorship sessions
  • Strategic planning support
  • Clinical case reviews

Ministry Inspection Support Packages (Optional)

 

  • Mock Ministry inspection preparation
  • Pre-inspection document audit and gap identification
  • Inspection readiness preparation and coaching
  • Remote support during actual Ministry inspections
  • On-site presence during Ministry inspections
  • Post-inspection follow-up and corrective action planning
  • Compliance tracking and monitoring

 

Policy & Program Development Support (Options)

 

  • Full policy manual review and comprehensive assessment
  • Complete policy manual overhaul and development
  • Individual policy creation and revision
  • Policy updates to meet current legislative requirements
  • Evidence-based policy development
  • Program design and implementation support
  • Clinical program evaluation and enhancement
  • Best practice integration
  • Compliance-focused documentation systems

 

Training & Educational Support Services (Optional)

 

  • Virtual staff training sessions
  • On-site staff training and workshops
  • DOC-specific leadership development
  • Nursing supervisor coaching and mentorship
  • RN professional development
  • Regulatory compliance training
  • Quality improvement education
  • Leadership skills development
  • Clinical competency training
  • Documentation and charting best practices

 

Operational & Management Support (Optional)

 

  • Staffing model review and recommendations
  • Scheduling optimization guidance
  • Workflow efficiency assessment
  • Resource allocation planning
  • Budget planning support
  • Operational problem-solving
  • Change management support
  • Succession planning guidance

 

Quality Improvement Support (Optional)

 

  • Quality indicator monitoring and analysis
  • Quality improvement plan development
  • Quarterly and annual compliance reviews
  • Audit preparation and support
  • Corrective action plan development
  • Risk assessment and mitigation strategies
  • Incident review and analysis
  • Root cause analysis facilitation
  • Performance improvement initiatives

 

Specialized Program Support (Optional)

 

  • Palliative and end-of-life care programs
  • Behavioral supports and responsive behaviors programs
  • Wound care program development
  • Falls prevention programs
  • Continence care programs
  • Restorative care programs
  • Infection prevention and control guidance
  • Pain management programs
  • Dementia care programs
  • Mental health and addictions support

 

Additional Optional Services

 

  • Board presentation preparation and support
  • Annual report development
  • Strategic planning facilitation
  • Stakeholder engagement support
  • Community partnership development
  • Benchmarking and performance comparison
  • Research and evidence review
  • Custom projects based on specific needs